We now live in a world where waiting 4 days for a customized device isn’t acceptable.
The love of knowledge is a kind of madness.
― C.S. Lewis, Out of the Silent Planet
Where are tablets headed? Forrester Research recently published an update to their tablet forecast that details what the tablet market will look like in the next four years. Analysts Michael O’Grady and JP Gownder predict that by 2017, 60% of online consumers will own a tablet. They also envision thatthese devices will become even more important in the workplace through collaborative tools like MindMeld. In four years, they predict:
"Multiple users employing multiple tablets, linked by collaboration apps. Expect Labs’ MindMeld app shows the power of multi-user collaboration joined by an intelligent personal assistant.”
(via Forrester Research)
Interesting fact buried in this standard BBC piece about wearable technology:
He compares such a fundamental change to the explosion of payments via mobile phones in Africa.
"There they may not have access to things like cheques or ATMs, so this form of payment is huge.
"Compare that to the USA where it is estimated eight million of these payments were taken in 2012 - 7.5m of those were people paying for Starbucks drinks."
No coincidence it’s through a proprietary app. (Also, without NFC)T
Maybe Starbucks should be making the digital wallet, not Google…
Think about this the next time you’re doing something on your mobile rather than making eye contact when you’re talking to someone.
The power of nonverbals
The power of nonverbal signals in general is demonstrated by one study which pitted verbal against nonverbal signals. This found that when they contradict each other, we are five times more likely to believe the nonverbal signal (Argyle et al., 1971). And:
"When verbal and non-verbal signals were inconsistent, the performance was rated as insincere, unstable and confusing."
Not only do our eyes sometimes send stronger signals than what we say, they can also be as informative as the whole of the rest of our face put together. Baron-Cohen et al. (1997) had individuals trying to read emotions from photographs, sometimes seeing the whole face and sometimes just the eyes:
"For complex mental states, seeing the eye alone produced significantly better performance than seeing the mouth alone, and was as informative as the rest of the face."
Smart really. There’s no personally identifiable information, but it basically works like a clickstream on a website.
Like dozens of other brick-and-mortar retailers, Nordstrom wanted to learn more about its customers — how many came through the doors, how many were repeat visitors — the kind of information that e-commerce sites like Amazon have in spades. So last fall the company started testing new technology that allowed it to track customers’ movements by following the Wi-Fi signals from their smartphones.
There’s also a cool (non-embeddable) video on the site.
You know a great way to solve this problem? Apple could set badge notifications to be off by default. An app’s privilege to tug at our attention should be opt-in, not out.
This is the downside of the gamification of human behavior. We play of people’s inherent psychological responses and ignore the fact that some people respond more severely than others (even if just in jest).
Hundreds of thousands of Americans canceled their home Internet service last year, surveys suggest, taking advantage of the proliferation of Wi-Fi hot spots and fast new wireless networks that have made Web connections on smartphones and tablets ubiquitous.
Now this is an interesting side effect of the proliferation of tablets. If most of the tablets sold are connected devices, and tablets are overtaking laptops and desktops, and you’re already getting most of your content from Hulu, Netflix and Amazon, then why would you need cable?
For the times when you need to connect your laptop because your tablet just won’t cut it, most devices can double as a hotspot.
I’ve never had cable TV, but I won’t be getting rid of cable internet. That’s because I have 5 laptops, 4 wifi tablets and 4 smartphones in my house all connected to my wifi and it’s a lot cheaper to pay for internet than that much mobile data usage. But my mother doesn’t have “the internet” she has an android and a Kindle that are both connected via data plans. She doesn’t even own a computer (and by computer I mean a laptop or PC not the “computers” I just mentioned that she keeps in her purse).
UPDATE: You can read a rebuttal to the WSJ piece over on GigaOm:
I missed this report is from late last year. It’s hard to believe but even if it’s not totally accurate it’s still directionally true that data-consumptions (especially if you count in-home internet) is becoming our most expensive “utility.”
Just over one in five (21%) spend more on their mobile service plan each month than they do groceries.
In fact, there are a few other basics that Americans spend less on than they do their mobile service plan. A third (33%) spend less on basic utilities such as water, gas and electric than they do their mobile phone, as well as cable TV (57%) and the Internet (71%).
But there’s another aspect to this that Kneeland doesn’t mention. If you view the mass adoption of 3D printing as an inevitability – whether it be through people all owning their own 3D printers or, more likely, paying by usage at a local 3D-printing store – then it follows that many more people will start ripping out and replacing static components of various devices, such as smartphones.
If that happens, then many less skilled practitioners of the art will start messing up said devices with parts that just don’t fit as well as they should. Nokia’s 3DK release should reduce that risk for customizers of Lumia 820 phone shells, making it more likely that they will remain satisfied with the overall product experience. It’s like releasing a solid SDK, only for hardware, and it’s a smart move on many levels.
I love this. Very smart.